Policies



CANCELLATION POLICY – CASA NAUTILUS


Flexible Rate – 7 Days

A 100% deposit of the reservation total is required to confirm the booking.

Reservations may be canceled free of charge up to 7 days prior to the scheduled arrival date.

Cancellations made within 7 days of arrival, no-shows, and early departures are non-refundable and

will result in the forfeiture of the full deposit.


Non-Refundable Rate

Full payment (100% of the reservation total) is required at the time of booking.

This rate is non-refundable under all circumstances.

No refunds, credits, or date changes will be granted for cancellations, no-shows, late arrivals, or early departures.




PET POLICY – CASA NAUTILUS

At Casa Nautilus, we welcome guests traveling with their pets. To ensure a comfortable and enjoyable stay for everyone, we ask that you observe the following conditions:

Pets Allowed

Well-behaved small and medium-sized pets are welcome, but prior authorization is required upon arrival.

The number of pets allowed must be approved before check-in.

Deposit and Cleaning Fee

A security deposit and/or an additional cleaning fee may be required per pet.

Any damage caused by the pet to furniture, textiles, decorations, gardens or facilities will be the responsibility of the owner.

of the guest and may generate additional charges.

Guest Responsibilities

Pets must remain under supervision and control at all times.

Guests are responsible for collecting and properly disposing of their pets' waste.

Pets are not allowed to use beds, sofas, or indoor furniture without adequate protection.

Pets must not generate excessive noise or cause disturbance to neighbors or nearby properties.

Outdoor Areas and Pool

Pets are welcome in designated outdoor areas.

For hygiene and safety reasons, pets are not allowed in the pool area.


Casa Nautilus reserves the right to request corrective measures or cancel the stay without refund in case of i

Serious breach of this policy or behaviors that pose a risk to property, personnel or third parties.